We don’t sell your data
CtrlApp does not sell your personal information.
We use it with purpose
We use information to operate CtrlApp and respond to enquiries.
You stay in control
You can ask to access, correct or erase your information.
Privacy policy contents
Who we are
CtrlApp is a product of WCS Interiors Ltd. For the purposes of UK data-protection law, WCS Interiors Ltd is the controller of personal information collected through the CtrlApp public website and enquiries.
This notice covers the public website, demo bookings, the Asset & Operations Health Check and related enquiries. Use of the CtrlApp platform by customers and trial users may also be covered by separate terms or privacy information supplied during onboarding.
Information we collect
- Contact details such as your name, work email address, phone number, company and role.
- Messages, health-check answers, booking details and appointment information you provide.
- Correspondence between you and us.
- Technical information such as IP address, browser or device information, pages visited, timestamps and cookie information generated through website, security and server logs.
How and why we use your information
- To respond to enquiries and manage demo bookings, where necessary to take steps at your request before entering into a contract or for our legitimate interests in running the business.
- To provide the Asset & Operations Health Check and its results when you request it.
- To operate, protect and improve our website and services for our legitimate interests in providing a secure and effective service.
- To meet legal and regulatory obligations.
- To send relevant marketing where you have consented or where the law otherwise permits. You can opt out at any time.
International transfers
Some suppliers may process information outside the UK. Where this happens, we require an appropriate legal safeguard, such as an adequacy decision or approved contractual protections.
How long we keep information
We keep personal information only for as long as reasonably necessary, taking account of the enquiry or customer relationship and our legal, accounting and security obligations. Marketing details are kept until you opt out or they are no longer needed. We then delete or anonymise the information where appropriate.
Your rights
Depending on the circumstances, UK data-protection law gives you rights to access, correct or erase your personal information; restrict or object to its use; receive a portable copy; and withdraw consent where consent is the basis for processing. We may need to verify your identity.
You can also complain to the UK Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint.
Changes to this notice
We may update this notice when our website, services or legal obligations change. The latest revision date appears at the top of this page.